Who we are
This website is run by eSolve LLC ("eSolve," "we," "us"). We are a growth partner for owner-led businesses. Our office is at 7114 Church Ave, Suite 600, Pittsburgh, PA 15202.
This policy explains what we collect on esolve.io, why we collect it and what you can do about it. We keep it short because we keep our data collection short.
What we collect
We collect very little. Most of it is what you type into a form.
Information you give us:
- Your name
- Your email address
- Your phone number
- Your company name
- What you need help with
- Anything else you choose to share in a form, email, text or call
Information collected automatically:
- Basic visit data, like pages viewed, time on page, browser, device type and the site that sent you
- Your approximate location, based on your IP address
- Cookies and similar tools used for site analytics and measuring how our ads and pages perform
We do not ask for payment card numbers, Social Security numbers or other sensitive personal details through this website. Please don't send them through our forms.
Cookies and ads
We use cookies to see how people use the site and which pages help. Advertising partners, like Google and Meta, may also use cookies to show our ads to past visitors on other sites. You can turn off personalized ads in your Google and Meta ad settings, or block cookies in your browser.
How we use it
We use your information to:
- Reply to your request and follow up with you
- Schedule and run your Growth Assessment or a call
- Provide services you hire us for
- Improve our website and see which pages help people
- Keep the site secure and stop spam or abuse
- Meet legal duties
If you book a call or assessment, we may record it and take notes with software tools so nothing gets missed. We will tell you before a call is recorded.
How we contact you by text and email is covered in our Terms and Conditions.
Who we share it with
We do not sell your personal information. We do not rent it or trade it.
We share it only with trusted service providers who help us run the business. That includes our website host, CRM, messaging, scheduling and analytics tools. They may use your information only to do that work for us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text message opt-in data and consent are never shared with third parties, except the providers that deliver our messages.
We may also share information if the law requires it, to protect our rights or safety, or as part of a sale or merger of our business.
Client data
When we work inside a client's systems, like their CRM or ad accounts, we handle their customers' data for them. That client's own privacy policy covers it. Questions about it go to that business first.
How we protect it
We use trusted software for our website, forms and customer records. We follow the security best practices our software providers set to control access and protect your data. Only people who need your information to do their job can see it.
How long we keep it
We keep your information while we are talking with you or working together, and for a reasonable time after. Then we delete it, unless we need to keep it for legal, tax or accounting reasons.
Your choices and rights
You can ask us to:
- Tell you what information we have about you
- Correct it
- Delete it
- Stop contacting you
Email [email protected] or call 412-284-6711. We may need to confirm who you are before we act. We will not treat you differently for making a request.
Depending on the state you live in, you may have other privacy rights under state law. Contact us and we will honor them.
Links to other sites
Our pages link to other websites. We don't control them, and this policy doesn't cover them. Check their privacy policies before sharing anything.
Children
This website is for business owners and adults. We do not knowingly collect information from anyone under 16. If you think a child sent us information, contact us and we will delete it.
Changes to this policy
We may update this policy. When we do, we change the date at the top.
Contact us
eSolve LLC 7114 Church Ave, Suite 600 Pittsburgh, PA 15202 Phone: 412-284-6711 Email: [email protected]